Quality Water Treatment Solutions Since 1994

Integrated Cartridge Solutions Made in USA of Foreign and Domestic Components

Frequently Asked ICS Questions:

Frequently Asked PolyHalt® Questions:

 

Which ICS system do I need?

To answer this you must identify your water treatment problem(s) then the most appropriate ICS system. Please see the Problem and Solution Matrix to help you find the appropriate solution(s) and you can always contact your local distributor or contact us directly for assistance.

How often will I need to change the cartridges?

Typically the answer is 1 year. In reality it all depends upon how bad your water is and how much water is filtered. You will know it is time to change filters when;

  • You notice a significant pressure drop / reduced flow
  • Bad taste returns
  • Deposits return
  • Odors return
  • Staining returns
  • Your PolyHalt® test results indicate there is less than 5 parts per million PolyHalt® in your conditioned water.

It is always a good idea to keep a spare set of cartridges for your ICS system on hand so you can change them when needed and continue to enjoy your water.

How much space do I need for the ICS products?

Below is the physical dimensions of the 1 and, 2 filter assemblies. You will need to add space for your plumbing and about 12" below the ICS to allow for easy changing of cartridges.

  • Single Filter Systems – 8½” x 8½” x 26½” (width x depth x height)
  • Double Filter Systems – 15¼” x 8½” x 26½”

Are there limits to contaminant levels for ICS?

Yes, knowing the water quality where your product will be installed is very important information for successful application.

PolyHalt® limits for treatment

  • Clear iron and manganese sequestration – 6 ppm combined
  • Hardness – 25 grains (427 ppm)
  • Silica 100 ppm
  • Turbidity < 1.0

SIP limits for treatment

  • Clear iron and manganese removal; pH >7.0, Manganese <1 ppm, Iron <3 ppm and <3 ppm combined
  • Silica <100 ppm
  • Iron Bacteria – None
  • Hydrogen Sulfide – None
  • Tannins – None

Can I use an ICS product with a ultraviolet light disinfection system?

Yes! It is always recommended to install pre-filtration of at least 5 microns prior to a UV disinfection system. The minimum recommended water quality prior to ultraviolet disinfection systems includes:

  • Hardness < 7 gpg (120 mg/L).
  • Iron < 0.3 ppm (0.3 mg/L)
  • Manganese < 0.05 ppm (0.05 mg/L)

If your water does not require additional treatment for hardness, iron or manganese we recommend the ICS-S5 to provide 5 micron filtration. Water with hardness, iron or manganese near or above these levels listed above requires treatment beyond 5 micron filtration. Without treatment contaminants above these levels will deposit and coat the internal components of the UV system rendering the UV ineffective. Installation of an ICS system when contaminants are over these levels with reduce or eliminate the coating and depositing problems.

If your water quality requires treatment for these contaminants there are several ICS products to choose from. Use the Problem and Solution Matrix and select the most appropriate ICS system for sediment, hardness, iron or manganese.

 

What are the pressure and temperature limits for ICS?

  • Maximum Pressure – 90 psi.
  • Maximum Temperature - 100° F

What is the Warranty on ICS systems?

In the unlikely event that you have trouble with your ICS system we will at our option repair, modify or replace it at no cost to you. To qualify for this warranty use only replacement cartridge kits which are designed for the ICS Integrated Cartridge Solutions and available from O3 Water Systems or its distributors. See Warranty.

What is in the PolyHalt® cartridge?

Inside each cartridge with PolyHalt® is a precisely measure amount of NSF approved material that is tasteless, odorless and colorless. Some of the PolyHalt® cartridges are mostly empty space but don't be alarmed, this is by design. Each cartridge contains a measured amount of PolyHalt® required to perform as specified.

Will I have spot free water after treatment with PolyHalt®?

Neither a traditional softener or PolyHalt® treatment for hard water is "spot free". Both treatments produce water where spots will be much easier to clean compared to no treatment at all. So in effect, with PolyHalt® you will have the same results as you would with a traditional softener. So the major difference between an alternative PolyHalt® based treatment and softener based treatment is what the spot is made of; with PolyHalt® treatment the spot is hardness minerals that have been treated so they are easy to wipe up, with softener treatment the spot is salt that is easy to wipe up.

Does the PolyHalt® wear out?

Yes, over time PolyHalt® is used up and all that remains is the supporting bead material. It is important to replace your PolyHalt® cartridge on a regular basis. Don't be fooled into thinking you have PolyHalt® when only the supporting bead structure remains.

How do I know when it is time to replace the PolyHalt® cartridge?

How long a PolyHalt® cartridge will last before needing replacement depends upon how much water you use and other things. Three things:

1: IT has been one year since the cartridge was installed.

2: We have a PolyHalt® test kit you can use to verify when you need to change your filter system with PolyHalt®. It is time to change your PolyHalt® filter when test results indicate there is less than 6 parts per million PolyHalt® in your conditioned water.

3: You can do a simple soap test to determine if there is still adequate PolyHalt® in your water. The soap test compares the amount of soap suds that form in the untreated water to the treated water.

To perform a soap test:

a. Get two clean 16 oz. (about 16 oz.) water bottles with lids.
b. Fill one half full with untreated water and one half full with PolyHalt® treated water.
c. Add 1 drop of liquid dish soap to each and cap tightly.
d. Vigorously shake both bottles then set side by side and compare the amount of soap suds.

If the treated water forms much denser suds and fills or nearly fills the bottle with suds your PolyHalt® cartridge system is working.

If the two bottle have nearly the same amount of suds it is time to replace your PolyHalt® system cartridge(s).

4: You will know it is time to replace the cartridge when the problems start recurring. Replace on a regular basis, keep a spare cartridge ready at all times and order replacements when you use them.

What is PolyCor technology?

Eco-Friendly PolyCor™ technology allows PolyHalt® to be placed within the core of another filter reducing the number of filters in a system while providing the same quality water. If you have an older model ICS system that uses a PolyHalt® filter with at least one other filter your system now requires one less cartridge. This means some 2 and 3 filter systems have one fewer filter and now use 1 or 2 filters respectively. If you have an older ICS system that has two or three housings you may have one empty housing with the new replacement filter kit which may be left empty without affecting treatment or you may choose to add additional treatment.

PolyCor Technology Diagram

What flow rate can I expect from my PolyHalt® cartridge?

PolyHalt® cartridges are rated for a maximum flow rate of 15 gallons per minute. Our high flow Cartridge Tank Systems will treat up to 35 gpm.

Can I install more than one PolyHalt® system to get higher flow rates?

Yes; if you install multiple PolyHalt® systems in parallel the flow rate that can be treated is equal to the combined rating of the individual PolyHalt® systems. Alternatively our high flow Cartridge Tank Systems will treat up to 35 gpm per unit.

Can I install more than one PolyHalt® system to treat higher hardness levels?

Yes; if you install multiple PolyHalt® systems in parallel the hardness level that can be treated is equal to the combined rating of the individual PolyHalt®systems.

Is PolyHalt® safe?

Yes, PolyHalt® is a natural material and is completely safe for human consumption. PolyHalt® is tasteless, odorless and colorless. PolyHalt® is third party certified to NSF standard 60 (Drinking Water Treatment Chemicals - Health Effects).

How does PolyHalt® Work?

PolyHalt® cartridges are not your typical filter cartridge, in fact thy do not remove anything but rather they change the way ions in your water behave. PolyHalt® gives itself up over time as water flows through the cartridges.

Why is my water worse after installation of the PolyHalt® system?

After the PolyHalt® system is installed you may see a temporary worsening of water quality for a period of time. If this happens it is because the existing deposits in your plumbing system are "breaking loose" and your plumbing is being cleaned.

Does the PolyHalt® system soften water?

By some definitions - Yes.

Explanation; PolyHalt® cartridges use an alternative process called sequestration to prevent hardness and other minerals that are in solution from precipitating and depositing. BUT, PolyHalt® systems do not physically filter out or remove minerals. Minerals are left in the water unable to deposit and encrust therefore unable to cause hardness related water quality problems.

Because the PolyHalt® systems do not use ion exchange like a traditional softener there is no added sodium to the diet and some feel leaving the minerals in the water makes nutritional good sense.

How much hardness will the PolyHalt® system treat?

The hardness limit for successful treatment is 427 ppm (mg/L) or 25 grains hardness.

What happens if my water hardness is higher than the limits of PolyHalt®?

If the hardness level of the water is beyond the level that can be treat with PolyHalt® PolyHalt® will work to condition as much of the hardness minerals as possible and whatever amount of hardness remains untreated would be "free" hardness or untreated hardness. To treat higher hardness levels simply use additional filters or consider using the high flow Cartridge Tank Systems.

Will chlorinated water affect PolyHalt®?

No, chlorine does not affect nor is affected by PolyHalt®.

Do tannins affect PolyHalt®?

Maybe, Though most tannins should not affect PolyHalt® there are untold unique tannins and some may indeed prevent PolyHalt® from working as well as it should.  PolyHalt® may help with the staining that tannins can cause.

Does hot water effect PolyHalt® ?

In short - NO. Once in the water PolyHalt® is designed to maintain all its features at temperatures up to a maximum of 200 degrees F. It is because of this ability that PolyHalt® works so well to keep dishes clean and hot water tanks working efficiently. Above 140 degrees F PolyHalt® will begin to lose its ability to keep metals in solution but will still prevent them from depositing.

Can I install a PolyHalt® system on my circulating hot water loop?

No, proper application would be at the cold water inlet to your hot water or boiler. If installed on a circulating loop PolyHalt® will build up in the water and may cause too high a concentration and PolyHalt® deposits. Always install in the cold waster line to the hot water heater.

Will the PolyHalt® harm my reverse osmosis unit?

No, PolyHalt® will not harm your reverse osmosis unit. Your reverse osmosis unit will reject PolyHalt® along with all sequestered constituents and send them to the waste line.

Can I install a PolyHalt® system on my irrigation system?

Yes; keep in mind high water volumes decrease cartridge life and increases the frequency of which the PolyHalt® cartridge will need changing.

What is the Warranty on the PolyHalt® system?

In the unlikely event that you have trouble with your ICS system we will at our option repair, modify or replace it at no cost to you. To qualify for this warranty replace your cartridges at least once per year and use only replacement cartridge kits which are designed for the ICS Integrated Cartridge Solutions and available from O3 Water Systems or its distributors. See Warranty.